Support Center›Supported File Formats and Size Limits

Supported File Formats and Size Limits

Evidence files

Common document, spreadsheet, image and text formats can be uploaded as evidence, for example PDF, Word (.docx), Excel (.xlsx) and CSV, JPG/PNG images and plain text. Maximum size: 100 MB per file. Files linked from Google Drive stay in Drive.

Text is read from documents so AI drafts can cite them. Scanned images and photos contain no text; add a description or a text version.

Donor templates

Word (.docx), PDF, text (.txt), Markdown (.md), Excel (.xlsx) or CSV, up to 20 MB. Word keeps headings and tables best. Scanned PDFs cannot be read; paste the text instead. The mapping wizard for donor-native output needs the original .docx.

Imports

ImportFormats
Logframe, indicators, activitiesXLSX, CSV, TXT. Use Download template on each page.
Evidence recordsXLSX / CSV using the evidence template
Indicator valuesGoogle Sheets (URL) or pasted CSV

Exports

ExportFormat
ReportWord (.docx) and PDF
Indicator tableExcel (.xlsx)
Evidence checklistExcel / document
Evidence packZIP

Storage limits

Only DonorDesk-managed files count toward your storage quota (Starter 1 GB, Team 25 GB, Growth 100 GB). Drive-linked files do not. See Plans and limits.

Tips

  • Use descriptive file names and set the reporting period on upload.
  • Prefer text-based PDFs to scans.
  • Compress large photos before uploading.