Support Center›How-To Guides
How-To Guides

How-To Guides

Step-by-step instructions for every key task.

How to Log In

Sign in to your DonorDesk workspace.

How to Create an Account

Create your DonorDesk account step by step.

How to Change Your Password

Update your account password.

How to Set Up a New Organisation

Configure your workspace from scratch.

How to Create a Project

Build a new project in your workspace.

How to Create a Reporting Period

Start a report cycle for a ready project.

How to Build a Logframe

Structure goals, outcomes, outputs, and activities.

How to Upload a Donor Template

Upload and parse a funder template.

How to Update Indicator Values

Enter and update indicator results.

How to Log Activities

Record programme activities as they happen.

How to Upload Evidence

Add documents and evidence to your project.

How to Use the Dashboard

Navigate and get the most from your dashboard.

How to Search Projects and Evidence

Find records quickly with search.

How to Invite Team Members

Add colleagues to your workspace.

How to Manage Team Roles and Permissions

Control access with roles.

How to Manage Billing and Subscription

View plan, change tier, cancel.

How to Export Reports

Generate PDF, DOCX, XLSX, and ZIP exports.

How to Generate an AI Report Draft

Use AI to draft donor report sections.

How to Tell the Story and Add Report Inputs

Give the AI the context the numbers cannot.

How to Use the Report Editor

Outline, inspector, statements and the primary button.

How to Review and Approve Reports

Move reports through the approval workflow.

How to Use the Audit Trail

Track every change made to your data.

How to Use Comments and Feedback

Leave comments on report sections.

How to Use the Notification System

Stay informed with in-app notifications.

How to Use Compliance Checklist

Resolve checklist items before export.

How to Use Bulk Actions

Apply changes to multiple records at once.

How to Connect Google Drive

Link Google Drive as primary storage.

How to Import from Google Sheets

Import indicator data from Sheets.

How to Change Organisation Profile

Update your organisation's details.

How to Archive a Project

Archive completed or paused projects.

How to Onboard a Team Member

Bring a new team member up to speed.

How to Prepare for a Donor Visit

Get ready for a donor monitoring visit.

How to Use the Academy Tour

Guided tour and demo project for learning.