Support Center›How-To Guides›How to Log In

How to Log In

Sign in to your DonorDesk workspace.

Sign in with email and password

  1. Go to donordesk.online and click Sign in.
  2. Enter your email and password, then sign in. You land on Home (the dashboard).

Sign in with Google

Click Sign in with Google. It works for accounts that already exist in DonorDesk with the same email address. If you see "Google Sign-In failed" or "The sign-in link expired", try again or use email and password.

Joining through an invitation

An Admin can invite you. You receive an invitation link (/invite/accept?token=…).

  1. Open the link. It shows Join your workspace.
  2. Enter your name and choose a password (at least 8 characters).
  3. Click Accept invitation, then sign in.

Note: DonorDesk currently does not send invitation emails automatically. Your Admin shares the link with you directly. If a link stops working, ask them to invite you again.

Forgot your password

  1. Click Forgot password on the sign-in page and enter your email.
  2. If an account exists, a reset link is created. It expires after 60 minutes.
  3. Open it, choose a new password and confirm.

If you do not receive the email, contact support@donordesk.online from the address on your account and we will help you regain access. Ask your Admin, too.

Staying signed in

Sessions are stored securely in your browser. Use Log out when using a shared computer.

See Troubleshooting login issues.