Support Center›Advanced Features›Roles and Permissions

Roles and Permissions

How roles interact with projects, seats and approvals.

The seven workspace roles and the full capability matrix are in User roles and permissions. This page covers how roles interact with the rest of DonorDesk.

Workspace role vs project assignment

  • Your workspace role (set on the Team page by an Admin) defines what you can do.
  • Your project assignments (project → Team) define which projects you work on and your project role there.

Seats

Seats are counted by role. Full seats are every role except Viewer; Viewers have their own, larger allowance (Starter 2, Team and above unlimited). Give board members, donors and auditors the Viewer role.

Sensitive actions and who can take them

ActionWho
Approve a reportAdmin, Project Manager
Decide on flagged statementsAdmin, Project Manager
Confirm sharing of confidential (Sensitive / Highly sensitive) evidence in an exportAdmin, Grants Officer
Accept a high-severity compliance riskUsers with checklist permission, confirming authority
Delete evidenceAdmin
Manage billing, team and settingsAdmin
Manage AI Writing StyleAdmin, Project Manager
View the audit logAdmin, Project Manager, Compliance Officer

Separation of duties

A common setup is: Field Officers log activities and upload evidence; M&E Officers enter and verify indicators; Grants Officers draft and edit reports; Project Managers approve; Compliance Officers verify evidence and manage the checklist; Viewers export.

Changing roles

Admins change roles on Team. The screen shows what the person will gain and lose. Changes are audited. See How to change a role.