Features

The programme, and the report it produces

DonorDesk is a working system for grant-funded programmes. You run the logframe, record activities, keep the evidence and track compliance. Donor reports are drafted from that record, checked against it, and approved by a person. Each feature below says what it does, who uses it, and what to know before you rely on it.

Run the programme

The working record, kept as the work happens

The logframe, activities, data and team are the system the report comes from. Each one is useful on its own, long before a donor asks for a report.

Logframe and indicators

Goals, outcomes, outputs and activities with the indicators that measure them. Baselines, targets, frequency and aggregation are set once.

Who uses it: M&E Officer, Project Manager

Step-by-step guide

In practice

  • Import an existing logframe from Excel, CSV, text or Google Sheets; parents and codes are resolved for you.
  • Enter each indicator value once per reporting period, with the previous period's value suggested.
  • Archive an indicator instead of deleting it once it has values, so history stays intact.

Good to know

An indicator that an approved report used cannot be moved or removed without a reason; this protects the report's history.

Activity capture

A record of what happened, when, where, and with whom, entered by the person who did the work.

Who uses it: Field Officer, Project Manager

Step-by-step guide

In practice

  • Record the date, place, participants (with breakdowns) and a narrative. A record can cover a date span.
  • Dictate the narrative with the microphone button; the form fills in date, place and people only from what the words state.
  • A finished record is kept on the device and sent when the connection returns.
  • Managers accept, send back or reject records, one at a time or in bulk.

Good to know

Dictation uses your browser's speech recognition (Chrome, Edge or Safari). Offline use means queued saving only: the app itself needs a connection to open.

Data Center

Every indicator value across every reporting period, in one sheet, with the charts drawn from it.

Who uses it: M&E Officer, Grants Officer

Step-by-step guide

In practice

  • See all periods side by side, by period or as a list.
  • Download the sheet to Excel or CSV, change the values, and import it back.
  • The import shows every change before it applies. A problem in any row blocks the whole import, and an empty cell never clears a stored value.
  • Draw charts from the data; a chart added to a report is a snapshot that you update when you choose.

Good to know

Finance figures appear only when finance mode is switched on for the project. A missing value is left blank, never shown as zero.

Evidence library

Documents, photos and records, linked to the activities and indicators they prove.

Who uses it: Field Officer, Compliance Officer

Step-by-step guide

In practice

  • Keep files in your own Google Drive (linked files do not count toward storage), or upload them to managed storage.
  • The text of each file is read so drafts can cite it, and the cited text is fingerprinted so a later change to the source can be detected.
  • Link a file to an activity or an indicator value, and mark it verified.
  • Export an evidence pack as a ZIP with a README that names any file that could not be included.

Good to know

Scanned PDFs need readable text to support a draft. Managed storage is limited by plan (Starter 1 GB, Team 25 GB, Growth 100 GB).

Team and roles

Seven roles, so each person sees and changes only what their job needs.

Who uses it: Admin, Project Manager

Step-by-step guide

In practice

  • Admin, Project Manager, M&E Officer, Grants Officer, Field Officer, Compliance Officer and Viewer.
  • Invite people by email. Invited and suspended members count toward your seats.
  • Viewers can browse and export but cannot edit, approve or use AI credits.
  • My Work gives each person one queue across all their projects.

Good to know

Seats are limited by plan: Starter 1 full seat, Team 5, Growth 15. Viewers are separate. Enterprise SSO (OIDC) and SCIM provisioning are set up with support.

Report from the record

The donor report, produced from the work you recorded

Each section is drafted from the record, checked against it, and approved by a person before anything is released.

Donor templates

The donor's required structure, loaded once and reused across the grants that share it.

Who uses it: Grants Officer, M&E Officer

Step-by-step guide

In practice

  • Upload Word, PDF, text, Markdown, Excel or CSV.
  • DonorDesk extracts the sections, their instructions, mandatory questions, evidence needed, required tables and page limits.
  • Review and approve the extracted structure. Every edit is kept as a version.

Good to know

Uploading or approving a template never changes which template a report type uses by default.

Sourced AI drafting

Drafts for each section, written from your activities, indicator values, evidence and story inputs.

Who uses it: M&E Officer, Project Manager

Step-by-step guide

In practice

  • Each statement shows where it came from.
  • Tables, charts and comparisons are built from verified data. The AI writes only the prose.
  • A figure in the text that is not in your inputs is rejected and regenerated. If it still fails, the section falls back to plain text and says why.
  • Add the context numbers cannot give: achievements, challenges, variances, lessons.

Good to know

Successful drafts use plan credits (Starter 5 a month, Team 20, Growth 100), and top-up packs are available on Team and Growth. Growth and Enterprise can connect their own AI provider.

Reporting periods and roll-ups

Monthly, quarterly, semi-annual, annual, final and custom periods, with roll-up reports for the whole project.

Who uses it: Project Manager, Grants Officer

Step-by-step guide

In practice

  • Semi-annual, annual and final reports show life-of-project totals and percent of target.
  • A report is compared only with reports of the same type.
  • An approved report can be reopened for changes, with a reason, and approved again.

Good to know

Percent of target is not shown for rate indicators, where a baseline and target comparison is more meaningful.

Compliance checklist and readiness

Every requirement from the donor's template and the project's rules, with what is still missing.

Who uses it: Compliance Officer, Grants Officer

Step-by-step guide

In practice

  • Items that data settles close on their own, such as a verified procurement document.
  • Items that need a decision stay open until a person decides them.
  • Readiness is shown by stage: drafting, review and submission. Each blocker says what to do next.
  • A confidentiality check blocks submission while it is open or while a restricted source is cited.

Good to know

Readiness is a guide to what remains; it does not replace a donor's own review.

Report editor

A document you edit in place, with the sources and the open questions beside it.

Who uses it: Everyone who writes or reviews a report

Step-by-step guide

In practice

  • Edit headings, lists, quotes, tables and links as in a document.
  • Statements that need a decision are flagged with the reason.
  • Comment on a section; the people concerned are notified.
  • Insert a table or chart from the Data Center into a section.

Good to know

Changes are tracked per section, so you can see what changed and when.

Review, approval and export

A report moves from draft to review to approval to submission, with people deciding each step.

Who uses it: Project Manager, Admin, approvers

Step-by-step guide

In practice

  • A project can require a second approver; the author cannot approve their own report unless the rule allows it.
  • The submitted file is a sealed snapshot, so it cannot drift from what was approved.
  • Export to Word, PDF, Excel (indicator tables) and ZIP (evidence packs).
  • Export a watermarked internal copy at any stage for review.

Good to know

DonorDesk does not send reports to donors. You upload the approved file yourself.

See it on your own programme

Start a free workspace, or take the narrated tour first. The demo project is included, and it uses no AI credits.